I have placed an Order. How do I know if it’s confirmed?
Once your order has been placed, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.
Can I modify my order after I have placed it?
Unfortunately after the order is placed, you cannot add new products to the order but you can always place a new order for the desired products. If you wish to remove products from your order, please contact us at customer support to cancel the order so that a fresh order can be placed.
How long will my order take to arrive?
We aim at delivering the products as fast as we can. It generally takes 5-7 working days to fulfill the delivery. However, due to unforeseen circumstances like bad weather, flight delays, improper logistics infrastructure etc. the delivery might take longer.
What is the difference between normal shipping and express shipping?
Normal shipping takes 7-8 days to deliver your package whereas express shipping takes only 2-3 working day.